Thomas Jaquith-Houston, M.D.

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
287 Ratings
143 Comments

Jaquith-Houston, Thomas

Specialty: Family Medicine

Office Location:
Auburn
813 Southbridge Street
Auburn, MA 01501

For appointments, call 508-832-0173

"Patients put a lot of trust in their physician—and that is a privilege that should not be taken lightly. I want my patients to know that their trust is valued; fully explaining my thought process for their care plan is one way to show that I am listening to their needs."

Dr. Thomas Jaquith-Houston is a Family Medicine physician at the Auburn location of Saint Vincent Medical Group. He has built his practice on the foundation of providing top-notch care in the fields of preventive medicine and chronic disease to patients of all ages.

Working closely with patients to address health goals, Dr. Jaquith-Houston develops healthcare plans they can fit seamlessly into their lifestyles. “I try to give my patients realistic goals and advise them as to what they can expect as they meet those goals. Sometimes the difference between relying on medication and no longer needing it is a 10-pound weight loss.”

The electronic health records system at Saint Vincent Medical Group provides Dr. Jaquith-Houston with the ability to follow up with patients to ensure they’re attaining health goals and implementing healthy lifestyle changes. “Electronic health records allow me to see an overview of a patient’s health in great detail, providing a clearer picture of their health patterns and effective courses of treatment.” 

Board-certified in Family Medicine, Dr. Jaquith-Houston completed his Family Medicine residency at the University of Massachusetts Fitchburg Family Medicine Residency Program.  He received his medical degree from the University of Massachusetts Medical School in Worcester, Massachusetts.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
5
Friendliness/courtesy of Care provider
4.9
Likelihood of recommending Care provider
4.9
Care provider efforts to include in decisions
4.9
Care provider explanations of prob/condition
4.9
Care provider concern for questions/worries
4.9
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 27, 2019
good experience. only challenge is finding the direct number for the office.
Aug 27, 2019
not some not personable
Aug 25, 2019
Most definitely would recommend.
Aug 24, 2019
Dr. Houston is one of the best primary care providers I've ever had. Very pleased.
Aug 19, 2019
I have never had any issues with any of the doctors at this location. I've been a patient of *Dr. Vargas for 30 years.
Aug 17, 2019
very quick to be taken. overall time of the appointment was quick and there was no waiting. all staff was very pleasant and Dr Houston seemed very knowledgeable and helpful. overall a great experience.
Aug 17, 2019
Everything about this doctor office is awesome!
Aug 17, 2019
Dr. Houston is an amazing doctor and I would never think of seeing anyone else. He makes me feel really comfortable and he has an awesome personally.
Aug 17, 2019
Everything is great!
Aug 17, 2019
Everything is awesome!
Aug 17, 2019
Of course this office is awesome!
Aug 17, 2019
Awesome
Aug 17, 2019
Dr. Jaquith Houston is a five star physician and very knowledgeable.
Aug 17, 2019
This office personnel is wonderful.
Aug 17, 2019
Carmen is superb and very friendly. The new employee she was training could use a little better personality. She didn't seem friendly at all.
Aug 14, 2019
excellent
Aug 10, 2019
All was good
Aug 7, 2019
I have never experienced a delay.
Aug 7, 2019
They've all really nice and friendly.
Aug 2, 2019
Love Dr. Jacquith-Houston. He is the best.
Aug 2, 2019
everything was just great no issues at all
Aug 2, 2019
good
Aug 2, 2019
good
Aug 2, 2019
good
Aug 2, 2019
good
Aug 2, 2019
good
Jul 31, 2019
when ever I call I always get the answering service
Jul 29, 2019
I was in and out in 20 minutes
Jul 24, 2019
Always great!
Jul 21, 2019
excellent!
Jul 21, 2019
excellent
Jul 21, 2019
excellent
Jul 21, 2019
excellent
Jul 21, 2019
excellent
Jul 21, 2019
excellent
Jul 20, 2019
Dr Houston is excellent in all aspects of health care.
Jul 6, 2019
good
Jul 6, 2019
good
Jul 6, 2019
good
Jul 6, 2019
good
Jul 6, 2019
good
Jul 6, 2019
good
Jul 6, 2019
good
Jul 6, 2019
good
Jul 5, 2019
Great visit as always. Dr. Jaquith-Houston is a joy to see. He's always upbeat and attentive to my medical needs.
Jul 1, 2019
good
Jun 30, 2019
I've recommended Dr. Houston to my family. My son and husband are his patients also. love him!
Jun 21, 2019
It was above my expecrations. extremely pleaded with the results and the avtions that Dr. Houston had taken.
Jun 21, 2019
After explaining about the lower back problems I was having for years and never having an x ray from my last Dr., He immediately sent me for an x ray and 2 hours later called with the results. Very pleased with my care from Dr. Houston.
Jun 21, 2019
Very good experience. She listened to all my concerns and documented them.
Jun 21, 2019
great very personable and easy to cummicate
Jun 21, 2019
No delays
Jun 18, 2019
The process of scheduling an appointment is frustrating and slow. The person you speak to makes you feel like a nuisance not a customer.
Jun 18, 2019
I have and will continue to recommend *Dr. Houston. He is the best dr. I have EVER had!
Jun 12, 2019
#7. Plus 10.
Jun 12, 2019
I have been trying to get my son to be his patient. *Dr. Houston ROCKS!
Jun 12, 2019
All good
Jun 12, 2019
All good
Jun 12, 2019
All good
Jun 8, 2019
Dr. j-Houston since 2008 and he always very good to me and I will say I love my DR. because he cars for His patient.
Jun 6, 2019
Very good
Jun 2, 2019
#2. No delays. #3. 30 min.
May 19, 2019
Dr. Thomas Jaquith Houston is the absolute best.
May 19, 2019
Can't speak enough about the personnel. Everyone is awesome
May 16, 2019
very nice people
May 16, 2019
I'm trying to get my closest friends and family to go to Dr. Houston. I love the guy, and frankly I wouldn't want anyone else. I just hope he doesn't plan to move away anytime soon. He makes doctor visits an absolute breeze, his attitude is amazing, and his knowledge / openness to alternate treatments is unprecedented in doctors of any kind! I'm going to keep him as my PCP for as long as I stinkin' can!
May 16, 2019
every thing was great from an administrative view.
May 16, 2019
she was great!
May 16, 2019
Always recommend! I just don't know if he's accepting new patients...
May 16, 2019
great!
May 7, 2019
the staff are very friendly and accommodating
May 7, 2019
Dr. Jaquith-Houston is an outstanding care provider. He is very thorough and patient with my questions. He provides answers to questions in a way that is easy to understand. he doesn't rush me out of the office yet he doesn't waste any time either.
May 7, 2019
I was surprised at how quickly I was called in and saw the doctor!
May 7, 2019
the nurse was both friendly and professional.
May 7, 2019
all good
May 7, 2019
all good
May 7, 2019
all good
May 7, 2019
all good
May 7, 2019
all good
May 7, 2019
all good
May 5, 2019
Registration area always very friendly and helpful.
May 4, 2019
Dr. Jacquith-Houston is excellent.
May 3, 2019
Dr Houston is the best. He is very caring and makes you feel better just by the time he spends with you and his true concern. I never feel rushed and I always leave feeling better. He should give other doctors lesson in true patient care!
May 3, 2019
I never have a long wait here
May 3, 2019
Dr Houston had a fill in medical assistant because his usual one was on medical leave.I don't remember the temps name but she was outstanding..she should stay as his,assistant!
May 2, 2019
all good
May 2, 2019
all good
May 2, 2019
all good
May 2, 2019
all good
May 2, 2019
all good
May 2, 2019
all good
Apr 26, 2019
Dr. Jacquith-Houston is the best!
Apr 25, 2019
The person that scheduled me, was such a pleasant and patience voice, She listened to what I had to say and found me an appointment for the same day.
Apr 25, 2019
I always tell my mom what good listeners this medical group is and she always asks me if she should switch her doctor to Dr. Houston.
Apr 25, 2019
The baby in the waiting room was adorable
Apr 25, 2019
You have a well educated and compassionate staff
Apr 25, 2019
I am feeling much better, thank you, because I felt like I had been hit by a train.
Apr 25, 2019
Dr Houston is very patient and understanding
Apr 21, 2019
No complaints, very good service.
Apr 17, 2019
always a good experience
Apr 16, 2019
From beginning to end, my experience was pleasurable, efficient and thoughtful.
Apr 10, 2019
Such a pleasure to meet a friendly, practical, down-to-Earth provider.
Apr 6, 2019
always great service from all
Apr 4, 2019
very good service all around . . .
Mar 30, 2019
Dr Houston is top notch person and doctor
Mar 28, 2019
*Dr. Houston is the best.
Mar 27, 2019
excellent
Mar 27, 2019
great
Mar 9, 2019
I have been with my dr for several years now and he has always showed concern for my problems and always explains any tr atment or procedures in great detail. I have recommended his office to many friends and family.
Mar 7, 2019
excellent as always
Feb 27, 2019
love dr Houston! I send all my family and friends to him.
Feb 24, 2019
Dr. Jaquith-Houston always takes the time to listen to any problem. He is excellent at explaing anything in terms that I can understand.
Feb 21, 2019
have complete trust in this doctor
Feb 21, 2019
Dr. Houston is exceptional. He gets right on the problem and resolves it. Explanations are terrific, I know what is going on and what the options are. I like detail, he recognizes that and he adjusts for me to provide it.
Feb 16, 2019
perfect experience.
Feb 13, 2019
Doctor was running late which is usual for any doctor, however, doctor came in and immediately stated that he was running behind and apologized. I have never had a doctor show that concern for my time before. Very pleased
Feb 10, 2019
Good
Feb 8, 2019
DR Houston excellent in absence of Dr Vargas who on vacation,
Feb 7, 2019
Dr. Houston is friendly and takes the time to explain any procedures.
Feb 6, 2019
best Dr I have ever been seen by. Thorough, courteous, and kind.
Feb 6, 2019
Dr. Jaquith-Houston is very thorough and includes me in on the options for a particular treatment. I hope to have him for a doctor for a long time.
Jan 20, 2019
excellent care provider
Jan 18, 2019
I have been seeing Dr Houston for as long as he's been with you and am very pleased with him.
Jan 12, 2019
I will continue to see Dr. Houston for as long as he's practicing because of the top-level care, bedside manner, and health support he provides. I would recommend him to anyone needing a primary care physician.
Jan 11, 2019
Dr Houston is always understanding and very thorough
Jan 10, 2019
5 Stars
Jan 10, 2019
I like doctor Jaquith-Houston very very much. he is by far the best doctor I have ever seen and would not hesitate to recommend him to others. I can't speak more highly of him.
Jan 6, 2019
good
Jan 5, 2019
good experience
Dec 27, 2018
Dr Houston is a great Doctor
Dec 20, 2018
Dr. Jacquith-Houston is exceptional!
Dec 20, 2018
Dr. Jaquith Houston is one the most knowledgeable, friendly and caring doctors I have had to deal with.
Dec 18, 2018
dr Houston is a great doctor
Dec 17, 2018
Excellent doctor. Always handled every problem very quickly.
Dec 10, 2018
I cannot say enough positive things about my doctor or the staff. I recommend them to anyone who asks. I am comfortable speaking to Dr. Houston about all of my health concerns. I'm not a hypochondriac but I will always bring up any concerns and they are always addressed in a professional manner. Some of my concerns can be a little crazy/funny.....
Nov 29, 2018
Dr Houston is excellent..i have always recommended him to others.He has done such a wonderful job with managing my care. He s always pleasant attentive and honest.
Nov 16, 2018
Dr. Jaquith-Houston is the BEST physician I have ever had.
Nov 14, 2018
Dr. Houstan is an amazing care provider and I highly recommend him.
Nov 13, 2018
Doctor Houston is very knowledgeable and is genuinly concerned about my health.
Nov 8, 2018
Dr. Jacquith-Houston is exceptional. My family feels fortunate to have him as our PCP.
Oct 23, 2018
very professional and answered all my questions
Oct 21, 2018
Like all the people at the office. No bad things to say about anybody at all
Oct 21, 2018
One of the few doctors I don't dread going.