Nancy K. Berley, M.D.

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
149 Ratings
93 Comments

Berley, Nancy

Specialty: Family Medicine

Office Location:
Shore Drive
102 Shore Drive, Suite 403
Worcester, MA 01605

For appointments, call 508-852-5230

"I enjoy taking care of families—it enables me to provide more comprehensive care by knowing family history and medical issues."

Dr. Nancy K. Berley practices Family Medicine at the Shore Drive location of Saint Vincent Medical Group in Worcester. As a Family Medicine physician, Dr. Berley specializes in treating both acute and chronic illnesses in patients of all ages, in addition to working with all patients on maintaining a healthy lifestyle.

Dr. Berley seeks to empower patients by encouraging small, consistent changes that they can make on their own, such as cutting back on smoking or making healthy food choices. “I like to come up with plans for my patients that they can manage. For a patient who feels overwhelmed by many steps, I try to offer advice on smaller steps so they can start simple and add things as they’re ready.”

Issues relating to women’s health are of particular interest to Dr. Berley. “I stay up to date on the latest advances in women’s and reproductive health so that I’m able to provide my patients with the opportunity to explore a array of options.”

Dr. Berley joins Saint Vincent Medical Group from UMass Memorial Medical Group in Worcester, Massachusetts. She completed her Family Medicine residency at the University of Massachusetts Family Medicine Program in Worcester, Massachusetts. She holds her medical degree from the Albert Einstein College of Medicine in Bronx, New York.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Friendliness/courtesy of Care provider
4.8
Likelihood of recommending Care provider
4.8
Care provider efforts to include in decisions
4.8
Care provider explanations of prob/condition
4.8
Care provider concern for questions/worries
4.8
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Dec 19, 2019
I have never had to wait for my appointment. The office staff is very courteous and professional. Dr Berley is also courteous and very caring. She is always prompt.
Dec 19, 2019
I have recommended this office to many. The doctors are caring, professional and easy to understand
Dec 17, 2019
Dr Berley was Great other drs in the staff seem seem more concerned about how long the appointment takes..The notice regarding being charged a double copay if patient goes over a few minutes of time is insulting..What happened to caring for the patient a few extra minutes.
Dec 17, 2019
Dr Berley was sensitive to my needs..caring and actually looked at my history and questions that were asked of me prior by the nurse assistant.prior visit was not addressed where my mental health was very bad it was never addressed.
Dec 14, 2019
I received call stating they forgot to schedule a follow up blood check appointment when I had my physical in June. I received this call in December.
Nov 10, 2019
She was very friendly. She told me about the travel clinic in Worcester, and when I mentioned that I also had the opportunity to go to the clinic at my school, she printed out the documents I might need for that visit.
Nov 7, 2019
I always receive excellent care at Dr. Berley's Office. she's professional, friendly and always addresses my concerns.
Nov 7, 2019
Dr. B is such a great doctor. I'm grateful!
Nov 7, 2019
very good
Nov 7, 2019
very good
Oct 26, 2019
easy and friendly and efficient
Oct 26, 2019
treated respectfully and intelligently
Oct 26, 2019
no wait time
Oct 26, 2019
explained each step of her actions
Oct 26, 2019
I noticed they used hand sanitizer
Oct 17, 2019
I only went to get a flu shot. My doctor was not in that day so Dr. Berley authorized the pneumonia vaccination as I turned 65 a few days earlier. i never met Dr. Berley but instead, the PA. The were wonderful.
Oct 17, 2019
I was in and out within 15 minutes.
Oct 17, 2019
Everyone was polite and courteous
Oct 8, 2019
open and honest about experience with the situation I was in and was able to direct me in their correct area where I needed to go for my chief complaint
Oct 8, 2019
have no problem with wait time
Oct 8, 2019
very attentive and compassionate to my needs
Oct 8, 2019
very sanitary location
Oct 3, 2019
Dr. Berley knows her stuff and does her job in a caring, friendly way.
Oct 2, 2019
everyone was very pleasant.
Oct 2, 2019
excellent experience with everyone
Sep 30, 2019
Kim is always extremely helpful
Sep 26, 2019
Dr. Berley is always helpful and listens to all my concerns.
Sep 26, 2019
great
Sep 26, 2019
very professional
Sep 26, 2019
great
Sep 26, 2019
good job
Sep 26, 2019
good
Sep 26, 2019
great
Sep 26, 2019
dr berley and staff are awesome. from the desk ladies to the medical assistant to dr berley - all phenomenal
Sep 26, 2019
I moved recently but am not switching doctors even though a medical site is close by. dr berley is great and I'm remaining her patient
Sep 26, 2019
always in and out. they are the best
Sep 26, 2019
attentive and friendly
Sep 26, 2019
5 stars !!
Sep 19, 2019
our family has been with this practice for 10 years and we have always had a positive experience. The staff is friendly, respectful and courteous, very efficient. We are very happy with this practice. When my elderly father moved into the area 3 years ago, Dr. Berley added him into the practice. She literally takes care of our whole family. very efficient.
Sep 13, 2019
I am always recommending Dr. Berley
Sep 4, 2019
there were no delays to be informed about.
Sep 4, 2019
annual visit for my physical- no problems to discuss
Aug 25, 2019
Great experience as usual.
Aug 25, 2019
No problems.
Aug 25, 2019
She was excellent both friendly and competent.
Aug 24, 2019
good experience no issues
Aug 24, 2019
good experience
Aug 24, 2019
experience was what I expected
Aug 22, 2019
Coreen, the medical secretary was fantastic.
Aug 12, 2019
Receptionist knows me by sight.
Aug 12, 2019
One of my smoothest visits.
Aug 1, 2019
provider definitely did this. Not sure about MA
Jul 24, 2019
1. Excellent!
Jul 24, 2019
Excellent experience. Well cared for by doctor & staff.
Jul 24, 2019
Excellent.
Jul 16, 2019
The staff from the moment I arrived was excellent. They greeted me warmly, welcomed me to the practice, and asked me to complete paperwork. I sat down for a couple minutes and my name was called. A very nice person took my vital signs and the doctor came in a few minutes after that.
Jul 16, 2019
I am new to this physician, and I was very impressed with her caring compassionate manner. I feel like she took the time to review my paperwork, make sure I did not have any questions or concerns, and thanked me for choosing her and her practice.
Jul 16, 2019
Excellent service, no wait time.
Jul 16, 2019
The tech that took my vitals was kind and showed caring compassion.
Jul 16, 2019
Excellent staff from the receptionist to the person that checked me out for my next appointment.
Jul 16, 2019
I have no concerns.
Jul 16, 2019
Kim the medical secretary is very proactive, friendly and responsive in the years we've been at this practice.
Jul 16, 2019
Dr. Berley comes right in after the vitals are taken, everything moves smoothly along. she takes her time and is very patient, I don't feel rushed.
Jun 26, 2019
Love Dr. Berley!!!
Jun 19, 2019
very m friendly Very friendly
Jun 13, 2019
very good
Jun 13, 2019
Everything went fine. Thnank you
Jun 13, 2019
Good
Jun 13, 2019
good
Jun 13, 2019
good
Jun 13, 2019
Prompt & efficient attention
Jun 13, 2019
Pre-registered, so no waiting.
Jun 13, 2019
Nurse & medical student paid careful attention to my comments
Jun 12, 2019
Dr. Berley is very thorough and caring.
Jun 12, 2019
Dr. Berley is an incredible PCP. I can't imagine seeing anyone else.
May 22, 2019
Everyone was really helpful.
May 22, 2019
I love Dr. Berley
May 15, 2019
wonderful sevice and care, great experience. Thanks very much!
May 15, 2019
great service
May 14, 2019
Staff is excellent -> always on schedule and when I call, I get right through. {*Kim is great.}
May 14, 2019
*Dr. Berley listens and is great. Always trying to help me in different ways.
May 14, 2019
I'm in and out!!
May 14, 2019
Everyone is awesome -> from the receptionist to *Dr. B.
May 8, 2019
Always great. Love my doctor & staff.
Apr 22, 2019
this team is fantastic. I was at Umass prior and felt like a number; here I was treated like a real patient with complete exam taking into consideration previous history and health goals. truly a patient based approach
Apr 22, 2019
dr Berley is a unicorn; a provider that takes time to understand and discuss your health issues not being rushed and listened to is paramount to a better doctor patient relationship
Apr 13, 2019
Attentive and professional demeanor.
Apr 13, 2019
My health provider listened to my concerns and begun a course of action in regards to them. She was compassionate and professional.
Apr 13, 2019
Positive experience.
Apr 13, 2019
Attentive and kind attitude.
Apr 13, 2019
There was a good flow from the moment I arrive until the moment I left.
Apr 13, 2019
I had a positive experience and was treated with respect and regard.
Apr 6, 2019
all of the above were excellent