Nancy K. Berley, M.D.

Patient Satisfaction Survey

Overall Satisfaction
4.8 out of 5
163 Ratings
60 Comments

Berley, Nancy

Specialty: Family Medicine

Office Location:
Shore Drive
102 Shore Drive, Suite 403
Worcester, MA 01605

For appointments, call 508-852-5230

"I enjoy taking care of families—it enables me to provide more comprehensive care by knowing family history and medical issues."

Dr. Nancy K. Berley practices Family Medicine at the Shore Drive location of Saint Vincent Medical Group in Worcester. As a Family Medicine physician, Dr. Berley specializes in treating both acute and chronic illnesses in patients of all ages, in addition to working with all patients on maintaining a healthy lifestyle.

Dr. Berley seeks to empower patients by encouraging small, consistent changes that they can make on their own, such as cutting back on smoking or making healthy food choices. “I like to come up with plans for my patients that they can manage. For a patient who feels overwhelmed by many steps, I try to offer advice on smaller steps so they can start simple and add things as they’re ready.”

Issues relating to women’s health are of particular interest to Dr. Berley. “I stay up to date on the latest advances in women’s and reproductive health so that I’m able to provide my patients with the opportunity to explore a array of options.”

Dr. Berley joins Saint Vincent Medical Group from UMass Memorial Medical Group in Worcester, Massachusetts. She completed her Family Medicine residency at the University of Massachusetts Family Medicine Program in Worcester, Massachusetts. She holds her medical degree from the Albert Einstein College of Medicine in Bronx, New York.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Friendliness/courtesy of Care provider
4.8
Likelihood of recommending Care provider
4.8
Care provider efforts to include in decisions
4.8
Care provider explanations of prob/condition
4.8
Care provider concern for questions/worries
4.8
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 25, 2019
Great experience as usual.
Aug 25, 2019
No problems.
Aug 25, 2019
She was excellent both friendly and competent.
Aug 24, 2019
good experience no issues
Aug 24, 2019
good experience
Aug 24, 2019
experience was what I expected
Aug 22, 2019
Coreen, the medical secretary was fantastic.
Aug 12, 2019
Receptionist knows me by sight.
Aug 12, 2019
One of my smoothest visits.
Aug 1, 2019
provider definitely did this. Not sure about MA
Jul 24, 2019
1. Excellent!
Jul 24, 2019
Excellent experience. Well cared for by doctor & staff.
Jul 24, 2019
Excellent.
Jul 16, 2019
The staff from the moment I arrived was excellent. They greeted me warmly, welcomed me to the practice, and asked me to complete paperwork. I sat down for a couple minutes and my name was called. A very nice person took my vital signs and the doctor came in a few minutes after that.
Jul 16, 2019
I am new to this physician, and I was very impressed with her caring compassionate manner. I feel like she took the time to review my paperwork, make sure I did not have any questions or concerns, and thanked me for choosing her and her practice.
Jul 16, 2019
Excellent service, no wait time.
Jul 16, 2019
The tech that took my vitals was kind and showed caring compassion.
Jul 16, 2019
Excellent staff from the receptionist to the person that checked me out for my next appointment.
Jul 16, 2019
I have no concerns.
Jul 16, 2019
Kim the medical secretary is very proactive, friendly and responsive in the years we've been at this practice.
Jul 16, 2019
Dr. Berley comes right in after the vitals are taken, everything moves smoothly along. she takes her time and is very patient, I don't feel rushed.
Jun 26, 2019
Love Dr. Berley!!!
Jun 19, 2019
very m friendly Very friendly
Jun 13, 2019
very good
Jun 13, 2019
Everything went fine. Thnank you
Jun 13, 2019
Good
Jun 13, 2019
good
Jun 13, 2019
good
Jun 13, 2019
Prompt & efficient attention
Jun 13, 2019
Pre-registered, so no waiting.
Jun 13, 2019
Nurse & medical student paid careful attention to my comments
Jun 12, 2019
Dr. Berley is very thorough and caring.
Jun 12, 2019
Dr. Berley is an incredible PCP. I can't imagine seeing anyone else.
May 22, 2019
Everyone was really helpful.
May 22, 2019
I love Dr. Berley
May 15, 2019
wonderful sevice and care, great experience. Thanks very much!
May 15, 2019
great service
May 14, 2019
Staff is excellent -> always on schedule and when I call, I get right through. {*Kim is great.}
May 14, 2019
*Dr. Berley listens and is great. Always trying to help me in different ways.
May 14, 2019
I'm in and out!!
May 14, 2019
Everyone is awesome -> from the receptionist to *Dr. B.
May 8, 2019
Always great. Love my doctor & staff.
Apr 22, 2019
this team is fantastic. I was at Umass prior and felt like a number; here I was treated like a real patient with complete exam taking into consideration previous history and health goals. truly a patient based approach
Apr 22, 2019
dr Berley is a unicorn; a provider that takes time to understand and discuss your health issues not being rushed and listened to is paramount to a better doctor patient relationship
Apr 13, 2019
Attentive and professional demeanor.
Apr 13, 2019
My health provider listened to my concerns and begun a course of action in regards to them. She was compassionate and professional.
Apr 13, 2019
Positive experience.
Apr 13, 2019
Attentive and kind attitude.
Apr 13, 2019
There was a good flow from the moment I arrive until the moment I left.
Apr 13, 2019
I had a positive experience and was treated with respect and regard.
Apr 6, 2019
all of the above were excellent
Mar 24, 2019
Dr Berley is very professional, friendly and responds to questions or concerns promptly.
Mar 2, 2019
I have seen Nancy Berley as my PCP for over 5 years. I trust her and Nancy has always been a great listener and looked out for my health needs.
Feb 12, 2019
I've had Dr berley in the past and held every doctor to her standards and they all slide under the bar she's an amazing doctor
Feb 9, 2019
I was very pleased with Dr. Berley. She was knowledgeable and easy to understand.
Dec 19, 2018
excellenta
Nov 29, 2018
I have been pleased with Doctor Berley from moment one.....and HAVE recommended her to family and friends.
Nov 21, 2018
Dr. Berley is wonderful. No matter what she listens to what I am saying and always very clear on diagnosis and follow up care. I have never felt rushed always made to feel comfortable
Nov 17, 2018
Dr. Berley always takes the time to listen and understand concerns.
Nov 12, 2018
Nancy is an amazing doctor! highly recommended