Jennifer LaBonte, M.D.

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
207 Ratings
92 Comments

LaBonte, Jennifer

Specialty: Family Medicine

Office Location:
Shore Drive
102 Shore Drive, Suite 403
Worcester, MA 01605

For appointments, call 508-852-5230

"As a family physician, I enjoy building relationships by caring for several members of the same family. Understanding a patient’s family dynamics often affords incredible insight into medical issues and how to best address them."

Dr. Jennifer LaBonte practices Family Medicine at the Shore Drive location of Saint Vincent Medical Group in Worcester. Her approach focuses on getting to know patients and building lasting relationships with them, with a goal of creating a healthier community.

Dr. LaBonte strives to improve quality of life for patients by working with them to set and achieve goals based on their individual needs. “I serve as my patients’ partner and advisor in health matters. I respect that everyone is at a different place in regards to their health, so I like to spend ample time talking with patients, listening to their concerns and viewpoints to assist them in overcoming barriers to living a healthy life.”

Having lived and worked in the Worcester area for nearly 20 years, Dr. LaBonte’s dedication to a healthy lifestyle is evident in her role with local youth organizations, where she works to improve nutrition and promote exercise in the community. “I feel strongly about promoting exercise and youth sports activities to the community in the fight against the rise in juvenile diseases such as obesity, hypertension and type 2 diabetes.”

Dr. LaBonte joins Saint Vincent Medical Group from UMass Memorial Medical Group in Worcester, Massachusetts. She completed her residency at the University of Massachusetts Family Medicine Program in Worcester, Massachusetts and earned her medical degree from the University of Massachusetts Medical School in Worcester, Massachusetts, where she continues to serve as a faculty advisor and preceptor for current students.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
4.9
Friendliness/courtesy of Care provider
4.9
Likelihood of recommending Care provider
4.9
Care provider efforts to include in decisions
4.9
Care provider explanations of prob/condition
4.9
Care provider concern for questions/worries
4.9
Patients' confidence in Care provider
4.9
Care provider spoke using clear language

Comments

Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Oct 29, 2019
Always a positive experience/great staff!
Oct 29, 2019
I love *Dr. LaBonte! Would love for both of my kids (now 18 and above) to go to her but her practice is closed.
Oct 29, 2019
Very little wait.
Oct 23, 2019
I am greeted with a friendly response
Oct 23, 2019
Dr Labonte has been my doctor for years never had a problem with her
Oct 23, 2019
everything went well
Oct 23, 2019
friendly
Oct 23, 2019
didn't see anyone wash hands or wear gloves were they suppose to???
Oct 23, 2019
Best ptovider i have had over the past 12 years.
Oct 22, 2019
great staff!
Oct 22, 2019
Dr. Labonte has had my total confidence for nearly 20 years as my physician. I trust her without hesitation.
Oct 22, 2019
clockwork
Oct 22, 2019
good connector
Oct 22, 2019
I've already sent several people to this practice. Will do so at every opportunity.
Oct 22, 2019
spotless environment
Oct 15, 2019
Dr. Labonte is excellent at starting where you are at, asking for your expectations and goals, and then helping to create a plan to reach them.
Oct 15, 2019
No delays so NA is the proper response to question 2.
Oct 10, 2019
FRIENDLY STAFF
Oct 4, 2019
Dr. LaBonte is THE BEST doctor I've ever had!!!! She is SO attentive and so down-to-earth. She listens.
Sep 24, 2019
competent and friendly staff
Sep 24, 2019
Dr. LaBonte is a wonderful physician...caring but knowledgeable
Sep 14, 2019
Dr. LaBonte is a very fine doctor.
Sep 14, 2019
the office is friendly and efficient
Sep 14, 2019
Dr Labonte is kind, listens, and puts together a action plan that I can follow and understand
Sep 14, 2019
I didn't wait
Sep 3, 2019
I recommend Jennifer labonte to everyone I know. she is a wonderful doctor and person you are fortunate to have her there
Sep 3, 2019
good
Sep 3, 2019
very nice staff
Aug 27, 2019
I love Dr. Labonte. She is receptive and always so kind. Her energy is like a ray of sunshine. The staff is always polite and friendly.
Aug 24, 2019
Dr. LaBonte is a very experienced professional who is friendly, a very good listener, caring PCP who provides sound advice and excellent care.
Aug 19, 2019
early morning appointment and already had to wait almost 30 minutes to be brought in and then again in room
Jul 27, 2019
Always pleasant and friendly
Jul 27, 2019
excellent care and wonderful doctor!
Jul 27, 2019
quick and efficient
Jul 27, 2019
friendly and compassionate
Jul 27, 2019
very pleased with this practice and I always recommend them to others
Jul 27, 2019
great experience
Jul 26, 2019
Always feel comfortable in this office. Dr. LaBonte makes it a point to listen....she is very caring and provides top rate service. I am equally happy with the rest of the staff.
Jul 26, 2019
When I first called about the issue, no one was available to see me that day so they suggested an urgent care facility which turned out to be excellent. This office followed up with urgent care to coordinate my care... exceptionally well done.
Jul 23, 2019
Dr. Jennifer Labonte is very caring and informative! She is a great primary care doctor!
Jul 19, 2019
waiting for Dr Labonte is not common. she very punctual at 95%-99% of my visits. dr Labonte is very caring and takes the time to listen to her patients. sometimes a patient needs a little more time with her. my visit today was a quick visit and hopefully helped her get back on schedule.
Jul 19, 2019
dr Labonte is always prompt in responding to emails and listens to all my concerns during visits. she is a wonderful pcp and highly recommend her
Jul 19, 2019
as stated previously. wait time is not usually an issue. today just happened to be a bit of a wait
Jul 17, 2019
I was greeted as soon as walking up to the receptionist and called in immediately. The nurse followed me in and the doctor came in moments after the nurse left. GREAT experience as usual. I highly recommend Dr. Labonte and her staff. BUT.... PLEASE NOTE!!!....I am Still waiting on scheduling for MRI and Orthopedic Doctor appointment.
Jul 17, 2019
Dr. Labonte is a fantastic doctor and a great asset to your practice! She is always patient and understanding. Always makes great suggestions and referrals. 100% happy with Dr. Labonte!!!
Jul 17, 2019
ALL GOOD! Just waiting for MRI and Ortho Appointment
Jul 17, 2019
ALL GOOD! Just waiting for MRI and Ortho Appointment
Jul 17, 2019
ALL GOOD! Just waiting for MRI and Ortho Appointment
Jul 17, 2019
Dr. Labonte always listens and explains things completely. Such as awesome doctor.
Jul 17, 2019
I was double booked so I was told there might be a bit of a wait. The wait time was only 5 minutes!
Jul 16, 2019
I love Dr. Labonte she listens and understands my various medical issues. She is extremely thorough at getting to what is going on with my body.
Jul 9, 2019
Engaged in a lengthy and productive discussion about identifying the costs for a colonoscopy
Jul 7, 2019
can't say enough about Dr. Labonte. She is the gold standard for a physician.
Jul 2, 2019
I love this office. All of the staff (reception, nurses and physicians) are friendly, courteous and explain things well whether it is about account/billing or medical care.
Jul 2, 2019
Dr. Labonte always takes the time to listen to all I have to say and clearly addresses any concerns I have about my health or medical treatment.
Jun 14, 2019
Dr. LaBonte and I had an incredible visit. She is smart enough to know when to refer me to a specialist. I trust that she knows her expertise and when to refer me to a specialist.
Jun 14, 2019
Dr. Labonte always takes time to listen.
Jun 13, 2019
no bad experience
Jun 12, 2019
dr Labonti has been my doctor for years she has always been good
Jun 11, 2019
Dr. LaBonte is absolutely amazing. She shows extreme care for her patients and makes sure they're always confident and comfortable with the decision making process for care.
Jun 5, 2019
As always, Dr Labonte is thorough and a great comfort.
May 17, 2019
good
May 8, 2019
Definitely recommend Dr. Labonte, she is the best professional Dr.
May 3, 2019
I never hesitate to see any doc in this practice as they are all excellent!
May 2, 2019
Dr LaBonte is awesome, thorough, and never rushes.
Apr 27, 2019
I've always appreciated Dr Labontes expertise and help. I've become very comfortable with talking with her about anything over the many years
Apr 23, 2019
Dr. LaBonte is exceptionally kind and compassionate as well as competent. She spent an extraordinary amount of time with me to help with emotional as well as physical health.
Apr 12, 2019
I have had Dr Labonte for 8+ years and have always valued her opinion, care and professionalism. She has been my dr though some very dark times . Addiction , becoming a widow and serious medical issue. Dr Labonte has also been there for the good things and she makes a point of congratulating or acknowledging the event. I would never change from her or the practice
Apr 12, 2019
Excellent
Apr 10, 2019
Dr Labonte is a gem- kind, thoughtful, deliberate and informative.
Mar 27, 2019
Very easy talking through Dr. Labonte. I always feel much calmer after the visit. She listens and responds making sure I understand all that she says.
Mar 18, 2019
I have had the same doctor for about 18 yrs. She is the best doctor I have.
Mar 18, 2019
I already commented on the provider previously. I can't say enough about the support Dr. Labonte has given me.
Mar 14, 2019
Love *Dr. LaBonte - she is so ready to listen and make suggestions. She is ready to give advice but does not push - I appreciate her letting me make my own decisions about how I want to proceed.
Mar 11, 2019
I would recommend Dr LaBonte to anyone I like her very much.
Mar 6, 2019
I cannot tell you how impressed I am with Dr Lebonte , she genuinely makes me feel like she is interested in me a person not just my physical health. Most friendly and knowledgeable doctor I have ever met. I totally trust her diagnosis and health care advice.
Mar 3, 2019
Jennifer Labonte is an exceptional Doctor. I would recommend her to many. Keep up Jennifer.
Feb 22, 2019
these are all very interesting questions regardless of the type/degree of difficulty with the reason for visit
Feb 13, 2019
DR. LaBonte has been my doctor for many years now. She always listens to my concerns, takes notes and suggests treatments and or options. I trust her advice and experience as a doctor.
Feb 12, 2019
She took into consideration my shyness and anxiety and made me feel welcomed and calm.
Feb 8, 2019
Dr LaBonte is a great provider as she works with me to formulate a plan that works for my overall health. outstanding bed side manners.
Feb 6, 2019
I am truly impressed by Dr. Labonte not only because she's excelled in the educational component of her training but because she's integrated so many of the "soft" qualities that distinguish a doctor from truly competent physician. I refer here to the warmness, caring, attentive kindness which she extends to her patients and staff. Coupled with her bright inquisitive mind and her genuineness as a caring human being she readily enables an environment of mutual respect, trust and dignity. btw - in dealing with other specialists in the svmg, without exception I have heard only words of high regard and great competency for Dr. Labonte.
Feb 5, 2019
I have recommended her to a number of people. It's too bad she is so busy but it's great she is so busy! Good for her and your practice, a wonderful asset!
Jan 25, 2019
I have the utmost confidence in Dr. LaBonte. She is very caring, a very good communicator, a great listener, very experienced, has excellent judgement, friendly and empathetic.
Jan 23, 2019
I'm extremely lucky to have such a great Dr.
Jan 16, 2019
Dr. LaBonte is a very serious professional with an outstanding ability to engage & understand my needs as a patient. I would highly recommend her to anyone.
Jan 16, 2019
Dr. Labonte is the best PCP I have ever had, and worked with (I am in the healthcare field and I work with physicians daily, watching them with patients and in the ethical behavior behind the clinical rooms).
Jan 14, 2019
Love *Dr. Labonte as my PCP. She is generally on time, always courteous & empathetic, follows through on next steps & checks back with me if needed.
Jan 14, 2019
best doctor i have EVER had
Jan 14, 2019
Dr. Labonte is by far my favorite care provider I have had in my adult life. Always courteous, friendly, and willing to listen to anything I have to say. She always gives great suggestions and I look forward to seeing her each visit.
Jan 10, 2019
Dr Labonte is great.
Jan 9, 2019
Dr. Labonte is always efficient,thourough,caring,and compassionate.