Jennifer LaBonte, M.D.

Patient Satisfaction Survey

Overall Satisfaction
4.9 out of 5
207 Ratings

LaBonte, Jennifer

Specialty: Family Medicine

Office Location:
Shore Drive
102 Shore Drive, Suite 403
Worcester, MA 01605

For appointments, call 508-852-5230

"As a family physician, I enjoy building relationships by caring for several members of the same family. Understanding a patient’s family dynamics often affords incredible insight into medical issues and how to best address them."

Dr. Jennifer LaBonte practices Family Medicine at the Shore Drive location of Saint Vincent Medical Group in Worcester. Her approach focuses on getting to know patients and building lasting relationships with them, with a goal of creating a healthier community.

Dr. LaBonte strives to improve quality of life for patients by working with them to set and achieve goals based on their individual needs. “I serve as my patients’ partner and advisor in health matters. I respect that everyone is at a different place in regards to their health, so I like to spend ample time talking with patients, listening to their concerns and viewpoints to assist them in overcoming barriers to living a healthy life.”

Having lived and worked in the Worcester area for nearly 20 years, Dr. LaBonte’s dedication to a healthy lifestyle is evident in her role with local youth organizations, where she works to improve nutrition and promote exercise in the community. “I feel strongly about promoting exercise and youth sports activities to the community in the fight against the rise in juvenile diseases such as obesity, hypertension and type 2 diabetes.”

Dr. LaBonte joins Saint Vincent Medical Group from UMass Memorial Medical Group in Worcester, Massachusetts. She completed her residency at the University of Massachusetts Family Medicine Program in Worcester, Massachusetts and earned her medical degree from the University of Massachusetts Medical School in Worcester, Massachusetts, where she continues to serve as a faculty advisor and preceptor for current students.

Patient Ratings & Comments

The Patient Rating score is an average of all responses to provider related questions on our independently administered Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score.
Friendliness/courtesy of Care provider
Likelihood of recommending Care provider
Care provider efforts to include in decisions
Care provider explanations of prob/condition
Care provider concern for questions/worries
Patients' confidence in Care provider
Care provider spoke using clear language


Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Aug 27, 2019
I love Dr. Labonte. She is receptive and always so kind. Her energy is like a ray of sunshine. The staff is always polite and friendly.
Aug 24, 2019
Dr. LaBonte is a very experienced professional who is friendly, a very good listener, caring PCP who provides sound advice and excellent care.
Aug 19, 2019
early morning appointment and already had to wait almost 30 minutes to be brought in and then again in room
Jul 27, 2019
excellent care and wonderful doctor!
Jul 26, 2019
Always feel comfortable in this office. Dr. LaBonte makes it a point to listen....she is very caring and provides top rate service. I am equally happy with the rest of the staff.
Jul 23, 2019
Dr. Jennifer Labonte is very caring and informative! She is a great primary care doctor!
Jul 19, 2019
dr Labonte is always prompt in responding to emails and listens to all my concerns during visits. she is a wonderful pcp and highly recommend her
Jul 17, 2019
Dr. Labonte is a fantastic doctor and a great asset to your practice! She is always patient and understanding. Always makes great suggestions and referrals. 100% happy with Dr. Labonte!!!
Jul 17, 2019
Dr. Labonte always listens and explains things completely. Such as awesome doctor.
Jul 16, 2019
I love Dr. Labonte she listens and understands my various medical issues. She is extremely thorough at getting to what is going on with my body.
Jul 9, 2019
Engaged in a lengthy and productive discussion about identifying the costs for a colonoscopy
Jul 7, 2019
can't say enough about Dr. Labonte. She is the gold standard for a physician.
Jul 2, 2019
Dr. Labonte always takes the time to listen to all I have to say and clearly addresses any concerns I have about my health or medical treatment.
Jun 14, 2019
Dr. LaBonte and I had an incredible visit. She is smart enough to know when to refer me to a specialist. I trust that she knows her expertise and when to refer me to a specialist.
Jun 14, 2019
Dr. Labonte always takes time to listen.
Jun 13, 2019
no bad experience
Jun 12, 2019
dr Labonti has been my doctor for years she has always been good
Jun 11, 2019
Dr. LaBonte is absolutely amazing. She shows extreme care for her patients and makes sure they're always confident and comfortable with the decision making process for care.
Jun 5, 2019
As always, Dr Labonte is thorough and a great comfort.
May 17, 2019
May 8, 2019
Definitely recommend Dr. Labonte, she is the best professional Dr.
May 3, 2019
I never hesitate to see any doc in this practice as they are all excellent!
May 2, 2019
Dr LaBonte is awesome, thorough, and never rushes.
Apr 27, 2019
I've always appreciated Dr Labontes expertise and help. I've become very comfortable with talking with her about anything over the many years
Apr 23, 2019
Dr. LaBonte is exceptionally kind and compassionate as well as competent. She spent an extraordinary amount of time with me to help with emotional as well as physical health.
Apr 12, 2019
I have had Dr Labonte for 8+ years and have always valued her opinion, care and professionalism. She has been my dr though some very dark times . Addiction , becoming a widow and serious medical issue. Dr Labonte has also been there for the good things and she makes a point of congratulating or acknowledging the event. I would never change from her or the practice
Apr 12, 2019
Apr 10, 2019
Dr Labonte is a gem- kind, thoughtful, deliberate and informative.
Mar 27, 2019
Very easy talking through Dr. Labonte. I always feel much calmer after the visit. She listens and responds making sure I understand all that she says.
Mar 18, 2019
I have had the same doctor for about 18 yrs. She is the best doctor I have.
Mar 18, 2019
I already commented on the provider previously. I can't say enough about the support Dr. Labonte has given me.
Mar 14, 2019
Love *Dr. LaBonte - she is so ready to listen and make suggestions. She is ready to give advice but does not push - I appreciate her letting me make my own decisions about how I want to proceed.
Mar 11, 2019
I would recommend Dr LaBonte to anyone I like her very much.
Mar 6, 2019
I cannot tell you how impressed I am with Dr Lebonte , she genuinely makes me feel like she is interested in me a person not just my physical health. Most friendly and knowledgeable doctor I have ever met. I totally trust her diagnosis and health care advice.
Mar 3, 2019
Jennifer Labonte is an exceptional Doctor. I would recommend her to many. Keep up Jennifer.
Feb 22, 2019
these are all very interesting questions regardless of the type/degree of difficulty with the reason for visit
Feb 13, 2019
DR. LaBonte has been my doctor for many years now. She always listens to my concerns, takes notes and suggests treatments and or options. I trust her advice and experience as a doctor.
Feb 12, 2019
She took into consideration my shyness and anxiety and made me feel welcomed and calm.
Feb 8, 2019
Dr LaBonte is a great provider as she works with me to formulate a plan that works for my overall health. outstanding bed side manners.
Feb 6, 2019
I am truly impressed by Dr. Labonte not only because she's excelled in the educational component of her training but because she's integrated so many of the "soft" qualities that distinguish a doctor from truly competent physician. I refer here to the warmness, caring, attentive kindness which she extends to her patients and staff. Coupled with her bright inquisitive mind and her genuineness as a caring human being she readily enables an environment of mutual respect, trust and dignity. btw - in dealing with other specialists in the svmg, without exception I have heard only words of high regard and great competency for Dr. Labonte.
Feb 5, 2019
I have recommended her to a number of people. It's too bad she is so busy but it's great she is so busy! Good for her and your practice, a wonderful asset!
Jan 25, 2019
I have the utmost confidence in Dr. LaBonte. She is very caring, a very good communicator, a great listener, very experienced, has excellent judgement, friendly and empathetic.
Jan 23, 2019
I'm extremely lucky to have such a great Dr.
Jan 16, 2019
Dr. LaBonte is a very serious professional with an outstanding ability to engage & understand my needs as a patient. I would highly recommend her to anyone.
Jan 16, 2019
Dr. Labonte is the best PCP I have ever had, and worked with (I am in the healthcare field and I work with physicians daily, watching them with patients and in the ethical behavior behind the clinical rooms).
Jan 14, 2019
Love *Dr. Labonte as my PCP. She is generally on time, always courteous & empathetic, follows through on next steps & checks back with me if needed.
Jan 14, 2019
best doctor i have EVER had
Jan 14, 2019
Dr. Labonte is by far my favorite care provider I have had in my adult life. Always courteous, friendly, and willing to listen to anything I have to say. She always gives great suggestions and I look forward to seeing her each visit.
Jan 10, 2019
Dr Labonte is great.
Jan 9, 2019
Dr. Labonte is always efficient,thourough,caring,and compassionate.
Dec 11, 2018
The care for the wound I received an hour earlier was provided with the highest level of clinical expertise and all the empathy of a family member.
Dec 7, 2018
Dr. Labonte has taken extremely good care of me for many years. She is very thorough and knowledgeable. She explains all of my treatment to me in a very understandable way. I always look forward to my appointments with her.
Dec 5, 2018
Dr. Labonte's ability to listen and offer appropriate advice has been a critical part of my health care over the last year. I value her experience and her ability to offer insight and clearly communicate with me.
Dec 5, 2018
excellent. caring. approachable.
Nov 29, 2018
Dr Labonti has been my care provider for years I have never had problems with her she is so busy that my next yearly physical won't be until Jan of 2020 that means 2019 i will not be getting a physical she is that busy
Nov 27, 2018
Dr.Labonte listens to concerns and takes time to explain things thoroughly.
Nov 16, 2018
Nov 15, 2018
Dr. Labonte is excellent and spends the time to listen and help
Nov 12, 2018
Dr. Labonte is always empathetic and encouraging and follows up in everything with thoughtfulness, genuine care and knowledge.
Nov 11, 2018
I appreciate the time taken to listen to my concerns.
Oct 26, 2018
would highly recommend even though she is not taking new patients. 🙂